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    Frequently Asked Questions (FAQ)

    1) What is a Zilla Parishad?

    The Zilla Parishad is a local self-government institution at the district level that implements various government schemes and services related to rural development.

    2) What are the main functions of the Zilla Parishad?

    Providing services such as education, health, water supply, sanitation, rural development, women and child welfare, social welfare, etc.

    3) Who is the administrative head of the Zilla Parishad?

    The Chief Executive Officer (CEO) is the administrative head of the Zilla Parishad.

    4) Which departments are under the Zilla Parishad?

    General Administration, Education, Health, Construction, Water and Sanitation, Social Welfare, Women and Child Development, Animal Husbandry, etc.

    5) Are the Zilla Parishad services available online?

    Yes. Various application forms, complaint registration, scheme information and notifications are available on the official website.

    6) Where can I find financial information?

    Financial information is available in the Budget / Finance / RTI (Proactive Disclosure) section on the website.

    7) How can I obtain information under RTI?

    Information can be obtained by applying under the RTI Act 2005 or by viewing the information in the RTI Section on the website.

    8) How to register a complaint?

    Through the online complaint system, Lokshahi Din (Democracy Day) or by contacting the concerned department.

    9) Where can I find important notices and circulars?

    In the Notice / Circular / Downloads section of the website.


    Parbhani Zilla Parishad Website

    1) Who is this website for?

    This website is for all citizens, where they can access government services, schemes, licenses, certificates, and information.

    2) What to do if there are technical difficulties on the website?

    Contact the helpline number or email provided in the Contact / Helpline section of the website.

    3) Is the website secure?

    Yes. This is an official government website and citizens’ information is kept secure.

    4) How can I get information about new schemes or notices?

    New schemes and notices can be found in the Notices / Latest News section of the website.

    5) Can I visit in person for any issues?

    If absolutely necessary, you can visit the relevant department in person or obtain information by contacting them through the website.


    Aaple Sarkar Portal

    1) What is Aaple Sarkar Portal?

    Aaple Sarkar is the official online service portal of the Government of Maharashtra, providing citizens with the facility to apply for various government services, certificates, licenses, and schemes.

    2) What services are available on the Aaple Sarkar portal?

    This portal offers various services from departments such as Revenue, Rural Development, Urban Development, Social Welfare, Education, Labor, Food and Civil Supplies, etc.

    3) Is registration required to apply on the portal?

    Yes. Citizens are required to register themselves on the portal before applying for any service.

    4) What information is required during registration?

    Mobile number, email ID, Aadhaar number (optional), and basic personal information are required for registration.

    5) Is there a fee for applying?

    Government fees and service charges are applicable for some services. Information about the fees is clearly displayed next to the relevant service.

    6) How can the application fee be paid?

    The fee can be paid through online payment (Debit card, Credit card, Net banking, UPI).

    7) How to check the status of the application after applying?

    After logging in, the current status of the application can be checked through the “My Applications” option.

    8) Is it necessary to upload documents while applying?

    Yes. A list of required documents is provided for each service. It is necessary to scan and upload the relevant documents.

    9) What happens if incorrect information is provided?

    If incorrect or incomplete information is provided, the application may be rejected or additional information may be requested.

    10) How many days does it take to receive the certificate or service?

    The time period varies depending on the service. The fixed service time limit for each service is mentioned on the portal.

    11) How will I know the reason if my application is rejected?

    If the application is rejected, the reason for rejection is mentioned in the application status after logging in.


    RTS Portal

    1) What is the RTS portal?

    The RTS portal (Right to Services Portal) is the official online portal of the Government of Maharashtra, available to citizens to obtain government services quickly, transparently, and within a fixed timeframe.

    2) What services are available on the RTS portal?

    Revenue certificates (income, residence, caste, etc.), business, licenses and registration services, social welfare schemes, rural development, health, education related services, and other services determined by the government.

    3) Is registration required to apply on the RTS portal?

    Registration is required for some services. For registration, it is necessary to fill in your mobile number, email ID and personal information.

    4) How long does it take to process an application under RTS?

    Each service is provided to the citizen within a fixed period. The time information is clearly mentioned on the relevant service page on the portal.

    5) How to check the application status?

    After logging in, the current status of the application can be checked from the “My Applications” section.

    6) Is it necessary to upload documents for an RTS application?

    Yes. For each service, it is necessary to scan and upload the required documents. The list of required documents is provided on the service page.

    7) How will I know the reason if my application is rejected?

    If the application is rejected, the reason for rejection will be displayed on the portal in the application status.

    8) Are the services on the RTS portal free?

    Government fees may apply for some services. Information about the fees is clearly provided while applying.

    9) What should I do if I encounter technical difficulties?

    Contact the helpline number or email through the Helpdesk / Contact Us section on the RTS portal.

    10) Is the RTS portal secure?

    Yes. The RTS portal is the official portal of the Government of Maharashtra, and citizens’ information is kept secure.

    11) Can RTS services be accessed from a mobile phone?

    Yes. The RTS portal can be used on all platforms including mobile phones, tablets, and computers.